Peterborough office

48 Broadway, Peterborough Cambridgeshire, PE1 1YW

01733 346 333 01733 562 338 enquiries@hegarty.co.uk

Stamford office

10 Ironmonger Street, Stamford Lincolnshire, PE9 1PL

01780 752 066 01780 762 774 enquiries@hegarty.co.uk

Oakham office

66 South Street, Oakham Rutland, LE15 6BQ

01572 757 565 01572 720 555 enquiries@hegarty.co.uk

Market Deeping office

27a Market Place, Market Deeping, PE6 8EA

01778 230 120 01778 230 129 enquiries@hegarty.co.uk
  • Services
  • Sectors
  • Our Team
  • About us
  • Insights & Legal
  • Legal Q&As
  • Useful information
  • Contact us
  • Careers
  • 31 May 2013

    Acas Guidance on Handling Redundancies

    The Advisory, Conciliation and Arbitration Service (Acas) provides useful advice and guidance on various stages of the redundancy process. Hitherto overlooked, however, has been the role of those who have the job of delivering news of impending redundancies to employees and who help shape how the company will look and operate after the exercise is completed – termed ‘redundancy envoys’ or ‘tellers’ by Acas. 

    Following research into this aspect of downsizing and restructuring, the Acas booklet on handling redundancies has been updated and a new video, ‘Breaking bad news at work: The role of the redundancy envoy’, launched, giving specific advice on this vital role. This includes advice for employers on choosing a redundancy envoy and supporting them in the role. The employer should ensure that the redundancy envoy is:

    • Fully informed of the business reasons for downsizing so that this can be communicated effectively to employees;
    • Properly trained to handle the emotional nature of the conversations with employees;
    • Given time to carry out the role, avoiding additional work pressure or a detrimental impact on the envoy’s home life;
    • Not isolated but has others to turn to for support;
    • Kept up to date as regards interest from outside the organisation so that they appear well informed and the reputation of the organisation is undamaged; and aware of the role trade unions can play in supporting the envoy as well as other members.

    The guidance and the video can be found here.

    If you are considering reducing your workforce, we can help you manage the process and minimise the risk of a claim by an ex-employee.

    Contact our team today

    Contact Permission

    We would like to stay in touch with offers, news and event invitations. We will always treat your personal details with respect and we will never sell them to other companies for marketing purposes. You can find details of our full privacy policy here.

    You can stop receiving updates at any time by clicking 'unsubscribe' at the bottom of our emails or by emailing enquiries@hegarty.co.uk

    Please let us know if you would like to hear from us:

    Stay up-to-date with Hegarty